Privacy Policy

1. INTRODUCTION

Trust Roofing & Remodeling LLC is a roofing and remodeling services company located in Newton, Kansas. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with any of the services we offer. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services.

2. INFORMATION WE COLLECT

We may collect the following types of information when you interact with our website or engage our services:

2.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information when you submit a contact form, request a quote, or enter into a service agreement:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Property address (for service purposes)

2.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including but not limited to:

  • Browser type and version

  • Internet Protocol (IP) address

  • Device type and operating system

  • Referring URLs and search terms

  • Pages visited on our website

  • Date, time, and duration of your visit

2.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and to help us analyze website traffic. These technologies allow us to remember your preferences, understand how you interact with our site, and improve overall functionality. For more details on how we use cookies, please refer to Section 4 of this policy.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect from you for the following purposes:

  • Responding to Inquiries: To respond to your questions, requests for information, and service inquiries submitted through our website or other communication channels.

  • Providing Services: To prepare roofing and remodeling estimates, schedule consultations, and deliver the services you have requested.

  • Payment Processing: To process payments, manage billing, and maintain your account records related to completed or ongoing projects.

  • Communications: To communicate with you about appointments, project updates, scheduling changes, and, where you have opted in, promotional offers and company news.

  • Website Improvement: To analyze usage patterns, improve website functionality, enhance user experience, and optimize our content and services.

  • Legal Compliance: To comply with applicable federal, state, and local laws, regulations, and legal processes.

4. COOKIES AND TRACKING TECHNOLOGIES

A “cookie” is a small text file placed on your device by a website you visit. Cookies help websites recognize your device, remember your preferences, and provide a more personalized experience.

Our website may use the following types of cookies:

Cookie Type Purpose Essential Cookies Required for basic website functionality, such as page navigation and access to secure areas. The website cannot function properly without these cookies. Analytics Cookies Help us understand how visitors interact with our website by collecting information about pages visited, time spent on the site, and any errors encountered. This data is aggregated and anonymous. Marketing Cookies Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising partners.

Managing Your Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being placed. Please consult your browser’s help documentation for instructions on managing cookies.

Please note that disabling or blocking certain cookies may affect the functionality of our website and limit your ability to use some features.

5. THIRD-PARTY SHARING

We do not sell your personal information. Trust Roofing & Remodeling LLC will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, customer relationship management (CRM) platforms, and email marketing tools. These providers are granted access only to the information necessary to perform their functions and are contractually obligated to protect your data.

  • Legal and Regulatory Authorities: We may disclose your information when required to do so by law, regulation, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

  • Business Partners: We may share limited information with suppliers, or other business partners who are directly involved in fulfilling the services you have requested. Such sharing is limited to the information necessary to complete the work.

All third parties with whom we share personal information are required to protect that information in a manner consistent with this Privacy Policy and applicable law.

6. DATA SECURITY

Trust Roofing & Remodeling LLC takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. These measures include:

  • Secure storage of electronic records with access controls

  • Encryption of sensitive data during transmission

  • Regular review and updating of security practices

  • Limiting employee access to personal information on a need-to-know basis

However, please be aware that no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach involving your personal information, we will comply with the Kansas data breach notification requirements under K.S.A. § 50-7a01 et seq., including providing timely notification to affected individuals as required by law.

7. YOUR RIGHTS AND CHOICES

We believe in transparency and giving you control over your personal information. You have the following rights regarding the data we hold about you:

  • Right to Access: You may request a copy of the personal information we have collected about you.

  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information in our records.

  • Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (such as information we are required to retain for legal or regulatory purposes).

  • Right to Opt Out of Marketing: You may opt out of receiving promotional emails or marketing communications from us at any time by following the unsubscribe instructions included in each email or by contacting us directly.

How to Exercise Your Rights: To submit a request regarding your personal information, please contact us by email at trust.roofing.llc@trustroofingllc.com or by sending a written request to our business address in Newton, Kansas. We will respond to your request within a reasonable timeframe.

A Note on Kansas Privacy Law: As of the effective date of this policy, the State of Kansas does not have a comprehensive state-level data privacy law comparable to those enacted in some other states. However, Trust Roofing & Remodeling LLC voluntarily extends the rights described above to all of our customers and website visitors as a best practice and a reflection of our commitment to your privacy.

8. CHILDREN’S PRIVACY

Our website and services are not directed at children under the age of 13. We do not knowingly collect, solicit, or maintain personal information from children under 13 years of age. If we learn that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records.

This practice is in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the information provided in Section 11 of this policy so that we can take appropriate action.

9. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Trust Roofing & Remodeling LLC. These links are provided for your convenience and informational purposes only.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing them with your personal information. The inclusion of a link on our website does not imply endorsement of the linked site or its practices.

10. CHANGES TO THIS PRIVACY POLICY

Trust Roofing & Remodeling LLC reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the “Effective Date” at the top of this document to reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services following the posting of changes constitutes your acknowledgment and acceptance of those changes.

11. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Trust Roofing & Remodeling LLC

1027 Washington Rd Ste C, Newton, Kansas 67114

Email: trust.roofing.llc@trustroofingllc.com

We are committed to addressing your privacy-related questions and concerns promptly and thoroughly. Your trust is important to us, and we welcome the opportunity to assist you.